Privacy Policy
Effective Date: July 28, 2025
At Bianco Renovations, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, request services, or interact with us, including through SMS communications. Please read this policy carefully to understand how we handle your personal information.
Website: https://biancorenovations.com/privacy/
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information: Name, email address, phone number, mailing address, and other details you provide when requesting services or contacting us.
Usage Data: Information about your browser, IP address, time spent on our site, and pages visited.
Communication Data: Records of interactions with us, such as quotes, feedback, and preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
Deliver and Manage Renovation Services: To provide quotes, schedule services, and deliver the requested services.
Communicate with You: For project updates, follow-ups, and inquiries.
Send Marketing Communications: We will send you promotional emails and SMS only if you have opted in to receive them. You can unsubscribe at any time.
Improve Our Website and Services: We analyze usage data to enhance user experience and service delivery.
Comply with Legal and Regulatory Obligations: To meet legal or regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell your personal data. However, we may share your information under the following circumstances:
Trusted Service Providers: We may share your data with trusted service providers, including CRM systems, marketing partners, or subcontractors, to assist with business operations.
Legal or Regulatory Obligations: We may disclose your personal data if required by law or if necessary to protect our rights or comply with legal processes.
Business Transfer: If Bianco Renovations undergoes a business transfer or acquisition, your data may be part of the assets transferred.
SMS Consent: SMS consent is not shared with third parties. Your opt-in to receive SMS communications is used solely by Bianco Renovations and is never shared with affiliates or third parties.
4. Cookies & Tracking
We use cookies and similar tracking technologies to improve the functionality and performance of our website, including:
Analytics: To track website usage (e.g., Google Analytics).
Marketing: To help deliver targeted ads (e.g., Facebook Pixel).
You have the option to decline cookies by adjusting your browser settings. However, declining cookies may limit certain features of our website.
5. Your Rights & Choices
You have the following rights regarding your personal data:
Opt-Out of Marketing: You can opt out of promotional emails or SMS at any time by following the unsubscribe instructions in the communication.
Access and Updates: You may request access to your data, request corrections, or delete your data by contacting us at the details provided below.
Declining Cookies: You may decline cookies or tracking via your browser settings, but please note that this may affect certain functionalities on our website.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. While we take steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. SMS Privacy Specifics
When you opt-in to receive SMS updates from us, we collect your phone number and your explicit consent to send SMS communications. We use this information solely to communicate with you regarding your renovation project or other services.
SMS Consent is Not Shared with Third Parties: Your opt-in to receive SMS updates is not shared with third parties or affiliates. We will never sell or transfer your SMS consent information to any other organization.
8. Policy Changes
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date at the top of the page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Bianco Renovations
14150 Willard Rd. Suite 205
Chantilly, VA 20151, United States
Email: kathy@biancorenovations.com
Phone: 571-208-1475
